Is restrictions due to COVID-19 and the rise of e-commerce forcing you to move to an online store even though you don’t feel ready? While selling online can expose your business to a larger audience, there are several traps to watch out for, which can cost you both money and time.
Trap #1: Selecting an e-commerce platform that is too much work or too expensive
Choosing an ecommerce platform is a long-term commitment for your business when you move to an online store. According to Growcode, the most important factors to consider when choosing a platform include:
- -Mobile friendliness,
- -Security features,
- -Product management system,
- -Order management system,
- -Return management system, and
- -Multi-channel integration.
The two main types of platforms are Saas-based eCommerce platforms, and open-source eCommerce platforms. Saas-based eCommerce platforms, such as Shopify, BigCommerce, and Squarespace, are popular among new ecommerce merchants as they can be setup in a few hours. If you want to have something set up quickly, this is probably a better option for you.
Open-source eCommerce platforms such as PrestaShop, Magento, and WooCommerce, require development, and are a good option for business owners who are willing to invest more work upfront to customize their online stores.
According to Ecommerce Guide, there are additional hidden costs that need to be considered when deciding what’s the best fit for you, so be sure to review all fees before choosing your platform.
Trap #2: Not marking up your pricing to cover all your fees
Not only do ecommerce merchants have to pay a variety of fees, they need to pay different fees on different channels, such as processing fees, hosting fees, inventory fees, and listing fees. When pricing their products, you need to make sure that you mark up your pricing to cover not just your merchant fees on your channels, but also labor costs for processing orders, and your shipping fees.
Trap #3: Lack of consistency between online store and QuickBooks
A common reason that businesses struggle with bookeeping is that their product SKU’s in their online store don’t match the Item Name in QuickBooks.
When the product names between the two systems don’t match, it’s impossible to automate the integration between the online store and QuickBooks.
In order to move to an online store, it’s important to match products SKU’s from all your selling channels with the Item Name is QuickBooks. Once the SKU’s on your website match the Item Name in QuickBooks, you will be able to automate syncing between the two systems.
Trap #4: Reconciling sales tax manually
Sales tax is levied at different rates in different states , since some counties and cities add tax. Merchants risk getting audited if they use the wrong tax codes, when entering sales tax data into QuickBooks. By integrating with tools such as Avalara, you can can automate tax compliance and avoid getting audited.
Trap #5: Mismanaging inventory
Mismanaging online inventory can lead to overselling and refunds. When inventory is not up to date in QuickBooks, their COGS is not correct. As a significant portion of capital is tied up inventory, it is essential that online business owners manage their inventories. By having a system that automatically syncs their online sales and inventory with QuickBooks, your clients will be able to make informed decisions and run profitable businesses.
With the right infrastructure for an online store in place, you will be able to:
- Ship products on time and get good customer reviews and high seller ratings;
- Track cash flow and make informed business decisions about staffing, marketing and partnerships;
- Comply with taxes and keep their books up to date;
- Use automation to save time and labor costs, and finally
- Expand to multiple selling channels and increase profitability.
The more systems and automations you incorporate into your workflow, the easier it will be to transition to the online selling space, stay up to date with bookkeeping, and generate new revenue streams.
Is Connex the Right Tool For You To Expand Your Business to Multichannel Ecommerce?
Most of our customers sell on multiple e-commerce channels. For example, Woocommerce, Shopify, Magento, and ShipStation, just to name a few.
They want to grow their business, and they also value the peace of mind from knowing their books are always up to date and they can serve their customers.
Why Our Customers Choose Sync with Connex
- Developed specifically e-commerce business owners
- You can scale your business by automatically syncing sales & inventory from multiple e-commerce platforms to QuickBooks Desktop or Online.
- You don’t have to spend your resources manually entering sales, inventory, and customers into your website and QuickBooks accounts.
Recommended by Intuit itself, Connex for QuickBooks will give you peace of mind that your inventory will be updated. You will be free of the frustration of oversells and missed items.
- When your inventory is up-to-date, you can achieve higher customer satisfaction, leading to more positive reviews, and increased sales.
- For phone orders, we can sync sales from QuickBooks to your shipping solution.
- If you sell on multiple channels, you can simplify by using our solution instead of multiple tools.
- Connex integrates QuickBooks with all major e-commerce platforms, such as Woocommerce, Shopify, Magento, Amazon, and e-commerce shipping solutions such as Shipworks, Ordoro, ShipStation and ShippingEasy.
How can you decide whether Connex is right for your business?
During this introductory call, you will discover how Connex can help you to:
- Eliminate manual data entry into QuickBooks Online or QuickBooks Desktop
- Automatically update your inventory and prevent oversells and refunds
- Manage sales from multiple channels in one app
- Connect your shipping solutions to QuickBooks
- Have accurate financial information in your QuickBooks every day
Are you unsure whether Connex is right for your business?