Customer Success Story

July 12, 2021

Customer Success: How GenTent Connected Amazon & ShipStation with QuickBooks

Most of us have considered installing a generator as a backup power source, but few of us are aware of the life-threatening dangers of generators.

June 14, 2021

Customer Success Story: Bordertown Farm

A family-owned business located on a late 1800’s dairy farm complex in Southern Vermont now hosts a large dairy barn with silo, farmhouse, and two

March 30, 2021

Customer Success Story: How Rubio Monocoat Eliminated Hours of Data Entry

Established in 1906 as a manufacturer of mastic (an organic glue used in manufacturing), Rubio Monocoat has grown into an international company

	Silver	Gold	Platinum
BASIC FUNCTIONALITY
Automated Syncing	up to every 15 minutes	up to every 15 minutes	up to every 15 minutes
Number of unique orders annually	12,000	24,000	36,000
One-way sync to QuickBooks	x	x	x
Global sales tax support	x	x	x
Customer matching	x	x	x
Order previewer (review how sales will sync prior to sync)	x	x	x
Sync coupons and gift cards	x	x	x
Sync partial and full refunds	x	x	x
Number of sales channels	unlimited	unlimited	unlimited
CUSTOMIZED FIELD MAPPING TO QUICKBOOKS
Map products and SKUs	x	x	x
Map payment methods	x	x	x
Organize sales by channel or payment method	x	x	x
Advanced customer mapping (by name, company or selling channel)	x	x	x
Map shipping methods and discounts (rules engine prevents duplication of customers and products)	x	x	x
AUTOMATED MATCH DEPOSIT TOOL	x	x	x
Stripe	x	x	x
PayPal	x	x	x
Amazon	x	x	x
Square	x	x	x
Spreadsheet	x	x	x
TWO-WAY SYNC WITH QUICKBOOKS FOR SHIPPING PLATFORMS	x	x	x
Update tracking numbers in QuickBooks	X	X	X
Update shipping cost in QuickBooks	X	X	X
Update ship date in QuickBooks	X	X	X
Mark up shipping with rules	X	X	X
INVENTORY MANAGEMENT
Inventory sync from QuickBooks to your selling channel	x	x	x
ADVANCED FUNCTIONALITY
Sync summary sale (once daily sync of orders, fees, shipping, coupons)		x	x
Sync Amazon settlement report (one sales receipt per Amazon payout, includes sales, fees, coupons and refunds)		x	x
Map merchant fees	x	x	x
Map taxes by product and location for Canada	x	x	x
CUSTOMER SERVICE & HELP CENTER ACCESS
Complimentary onboarding	x	x	x
Knowledge base access	x	x	x
Video library access	x	x	x

	Silver	Gold	Platinum
BASIC FUNCTIONALITY
Automated Syncing	up to every 30-60 minutes	up to every 30-60 minutes	up to every 30-60 minutes
Number of unique orders annually	12,000	24,000	36,000
One-way sync to QuickBooks	x	x	x
Global sales tax support	x	x	x
Customer matching	x	x	x
Order previewer (review how sales will sync prior to sync)	x	x	x
Sync coupons and gift cards	x	x	x
Sync partial and full refunds	x	x	x
Number of sales channels	unlimited	unlimited	unlimited
CUSTOMIZED FIELD MAPPING TO QUICKBOOKS
Map products and SKUs	x	x	x
Map payment methods	x	x	x
Organize sales by channel or payment method	x	x	x
Advanced customer mapping (by name, company or selling channel)	x	x	x
Map shipping methods and discounts (rules engine prevents duplication of customers and products)	x	x	x
AUTOMATED MATCH DEPOSIT TOOL	x	x	x
Stripe	x	x	x
PayPal	x	x	x
Amazon	x	x	x
Square	x	x	x
Spreadsheet	x	x	x
TWO-WAY SYNC WITH QUICKBOOKS FOR SHIPPING PLATFORMS	x	x	x
Update tracking numbers in QuickBooks	X	X	X
Update shipping cost in QuickBooks	X	X	X
Update ship date in QuickBooks	X	X	X
Mark up shipping with rules	X	X	X
INVENTORY MANAGEMENT
Inventory sync from QuickBooks to your selling channel	x	x	x
Multi warehouse support (dynamically map stock quantities from warehouses from QuickBooks )	x	x	x
Inventory site and bins support (QB Desktop Enterprise only)	x	x	x
Build assemblies and kits in QuickBooks (QB Desktop Enterprise only)	x	x	x
Sync purchase orders from procurement solution (Ordoro and Linnworks)	x	x	x
ADVANCED FUNCTIONALITY
Sync summary sale (once daily sync of orders, fees, shipping, coupons)		x	x
Sync Amazon settlement report (one sales receipt per Amazon payout, includes sales, fees, coupons and refunds)		x	x
Map merchant fees	x	x	x
Map taxes by product and location for Canada	x	x	x
CUSTOMER SERVICE & HELP CENTER ACCESS
Complimentary onboarding	x	x	x
Knowledge base access	x	x	x
Video library access	x	x	x