Our team of dedicated, passionate experts is available Monday to Friday from 9:00 AM to 5:00 PM EST, excluding major holidays. Sync with Connex is a 100% remote company, with offices in the metro-west area of Boston, Massachusetts.
Make an introduction! To schedule a 30-minute discovery call with sales, please click here.
For sales FAQ, please click here.
For general inquiries, please email us by clicking here.
Technical support is offered through our help center. Click on ‘Submit a Request’ in the upper right. To receive the fastest response, please set-up a profile. We respond to 90% of support tickets within one business day. If you would like to schedule a call, please add your phone number and availability to the support form. Some cases require research and only email support is offered. Before opening a support case, view the Connex server status.
Billing support is offered through our help center. Click on ‘Submit a Request’ in the upper right. Please enter your Connex account name and purchase information. If you would like to schedule a call, please let us know.