Connex can support price levels that you set in QuickBooks. By default, Connex enters the unit price from your e-commerce solution to QuickBooks. If the customer has a price level, the unit price from the online store overrides it.
Ideally, you should set-up price levels on your online store. The store and QuickBooks should not have different prices. You can tell Connex to override the price, but you are responsible for recording the difference between your online store and QB.
For more detailed information on how to configure QuickBooks and your Connex settings to support price levels, please see this knowledge base article: