Testimonials

Scott Mitchell, CEO, Simply Organic

Really glad that we selected this app to sync Shopify with QuickBooks Online. Works seamlessly, and VERY helpful support staff. What I personally really appreciate is the level of customer service provided. They are easy to reach, and very patient with people like myself who are new at needing to keep track of online sales.

James Satloff, CEO, Liberty Skis, Inc.

Your product allowing us to keep our Shopify store and QBO accounts, sales & inventory all properly synced continues to be a real help and appreciated value. As well, I would also like to say – as we are a small and not terribly tech-savvy team – your customer service and troubleshooting on the rare occasions we have needed it – has been exemplary.

Kate Harvey, Founder, Bare Bones Broth

I love that Connex is flexible, customizable, and reliable. It just works, so I don’t ever have to think about syncing my inventory and sales orders from Shopify to Quickbooks. It seems like my accounting team has infinite options for tailoring the connector to our specific needs.

Andy Holeman, CEO, Novistretch.com, Nashville, TN

Joseph and his team do an amazing job. We have used Connex in a variety of contexts, and we are always able to arrive at the type of integration we require. I have cancelled other apps in favor of retaining Connex. Great support and great capabilities.

Jon Chastney, CEO and Co-Founder, First Scout.tv

We love Connex because it’s very hands-off. Matching deposits is a huge feature, and being able to do this properly is amazing! Financial visibility is incredibly important for us as a small business and being able to see this in real-time is a bonus. We plan on using Connex for years to come while we grow our business!

Hilary Famolare , CEO and Owner, Bordertown Farm, LLC.

Having one solution that connects with our BigCommerce platform and QuickBooks was great! We have a very strict inventory list and Connex was just the smoothest product out there that was functional and easy to use.

Tom Tennessen, Interim CFO, PipeKnife

Connex allows us to streamline processes through automation [and] handle larger volumes of business with same number of people. Sales are up 24% year-over-year and in July, sales were up 141% over last year. We were able to integrate a $700,000 acquisition on day one not missing a beat!

Emily Imbach, Founder, Embach Solutions

Our main reason for using Connex was to save time from doing manual data entry. It worked really well for my client, Chinook Farms, so I recommended it to Bare Bones Broth. Once we had Connex running, operations at Bare Bones went much more smoothly. Connex takes only a few hours to set up and run. My favorite part is that it takes care of all the manual work, and captures all the important details for accounting.

Ernest Pages, Founder, STNGR

We could not have kept up if it weren’t for Connex. The logic of syncing transactions between QuickBooks and Shopify prevented us from needing a full-time staff. Because of Connex we can reuse customer data from our Shopify and QuickBooks when we use email marketing. It has been a great partnership. Someone is always there to help me when I am in need. My favorite part about Connex is the people. Everyone genuinely cares, when I need help someone is always there to get things corrected.

Rafael Bildiricci, Founder, Pie O My

Connex was there with me to implement all the connections I needed that were unique to my company. Even now, when I see something that looks to be an error, or need a new rule created, there is always someone to resolve the issue in a fast and professional way. I will never forget how big of a help everyone was when I first got started. Having the insight that Connex provides really allows me to focus on what is important.

Shannon Burch, Co-founder, Soap & Paper Factory

We had no way to communicate QuickBooks with ShipStation. Now Connex has bridged the gap between all of Soap and Paper Factory’s outsourced locations. Connex has totally changed our world. We are moving to Amazon, and because of Connex we can!

Carlos Garcia, Founder, Please Hold

I really like how the software works seamlessly. Really don’t have to do much at all. Finally something that works with Infusionsoft and QuickBooks!

Keith Hardisty, Marketing Manager, Rubio Monocoat

Integrating our accounting with our shipping solution for B2B orders in QuickBooks Desktop was a breeze with the Connex tool. The Match Deposit tool was a bonus in the accounting department. Saving so many hours per week!

Conrad Martin, Director of Customer Service, Breeo

Overall, Connex has saved our company thousands of hours and we wouldn’t be able to survive without it! The software pays for itself since we were manually processing all our website and Amazon orders into Quickbooks. Now with it automated, we no longer have any accounting errors! I highly recommend this for anyone who does a large number of Amazon or Shopify orders! 100% worth every penny!

Greg Kise, Founder, NutSac

Sync with Connex is our most reliable tool for automating our business. It seamlessly transfers sales data from Shopify to QBO without any intervention. Sales, Returns, Refunds, etc. all target the correct accounts perfectly.The Rules Engine is powerful! We have three web properties all using Sync, and using the rules everything goes where it’s supposed to go. Finally, their support staff are second to none. On multiple occasions they’ve helped me setup a tricky rule and worked with me to get it functioning properly. Can’t say enough good things about Sync with Connex. We’d be lost without them.

Mark Carpenter, Founder, Gentent

Connex is handling our setup very well with literally no issues (that aren’t self inflicted); we anticipate over 10000 transactions per year. The rules engine is quite powerful, everything from warehouse assignments to dealer name mapping to sku mapping to sales tax management. Support has been responsive. It’s easy to troubleshoot setup issues. It was relatively straightforward to confirm (prior to purchase) how the systems architecture could work, very few surprises once I dove in to get it going, and although I’ve spent a good amount of time getting it right, once should expect to be diligent and take the time to do it right — this software responds well and does exactly what you need it to do. What more can you ask?

Louisa Ngum, CEO, Honey Girl Hawaii LLC

I depend on this software. I only have to keep my QB inventory up to date and it’s nice that my website will display accurate inventory. In the past, I have had to update both my QB and my Website. It would take hours a week. Connex saves time by automatically updating inventory and importing orders into Quickbooks.

Troy Mothershead, Founder, True Ames

We are stoked on Connex and what it provides. It is mission-critical to have invoices and inventory integrated between Shopify and QuickBooks, and Connex gets it done! This was a solid upgrade from our previous Shopify to Quickbooks Desktop tool. Mostly because of the scheduler and ability to run the connection automatically. There were some other upgraded perks, but we’d hoped for such because we were increasing our spend by a good 2x for it. The connex team was supportive during the onboarding and the FAQ tools they created were really helpful to set it up.

Jose Doimeadios, Director Of Ecommerce, American Petroleum Services

Before Connex, we had to manually enter all our orders from Quickbooks, which was very tedious and prone to human mistakes. Also, one very neat feature that Connex offers that for some reason is not available in Quickbooks is to build assembly items when they shipped. In order to do this in QB, you have to manually build the assembly. We are extremely happy with Connex and we are in the process of finishing our online store, which we will be also using Connex to integrate. Connex streamlined our full operation & saved countless hours!

Lauren Berkovitz, Founder, Lauren B Beauty

Wonderful company great engaged owner that cares and is very helpful.The software is easy to use has minimal downtime and the customer service and technical support is great very quick responses and a friendly team consistently willing to help! I recommend Connex to any small business !

Frank Guido, Managing Partner, Nuttee Bean Co., LLC

My overall experience has been that they are immediate in response and customer service and have always had a solution. When I was looking for a product that could link my web sales to my Brick and Mortar QB with an a BOM software call SOS this was the easiest, cost effective and seamless product on the market. That still holds true today. As things changed their customer service people are available- by phone- and give you immediate help so you can move forward without the normal back and forth that consumes time. It still works flawlessly and issues are non-existent.

Alex Esnaola, CFS, Products Inc.

Thank you for your continued support of the CONNEX product. As our business has been growing, and transaction volume increasing, Connex has not given us one hiccup!Once again, thank you for the wonderful product and support!

	Silver	Gold	Platinum
BASIC FUNCTIONALITY
Automated Syncing	up to every 15 minutes	up to every 15 minutes	up to every 15 minutes
Number of unique orders annually	12,000	24,000	36,000
One-way sync to QuickBooks	x	x	x
Global sales tax support	x	x	x
Customer matching	x	x	x
Order previewer (review how sales will sync prior to sync)	x	x	x
Sync coupons and gift cards	x	x	x
Sync partial and full refunds	x	x	x
Number of sales channels	unlimited	unlimited	unlimited
CUSTOMIZED FIELD MAPPING TO QUICKBOOKS
Map products and SKUs	x	x	x
Map payment methods	x	x	x
Organize sales by channel or payment method	x	x	x
Advanced customer mapping (by name, company or selling channel)	x	x	x
Map shipping methods and discounts (rules engine prevents duplication of customers and products)	x	x	x
AUTOMATED MATCH DEPOSIT TOOL	x	x	x
Stripe	x	x	x
PayPal	x	x	x
Amazon	x	x	x
Square	x	x	x
Spreadsheet	x	x	x
TWO-WAY SYNC WITH QUICKBOOKS FOR SHIPPING PLATFORMS	x	x	x
Update tracking numbers in QuickBooks	X	X	X
Update shipping cost in QuickBooks	X	X	X
Update ship date in QuickBooks	X	X	X
Mark up shipping with rules	X	X	X
INVENTORY MANAGEMENT
Inventory sync from QuickBooks to your selling channel	x	x	x
ADVANCED FUNCTIONALITY
Sync summary sale (once daily sync of orders, fees, shipping, coupons)		x	x
Sync Amazon settlement report (one sales receipt per Amazon payout, includes sales, fees, coupons and refunds)		x	x
Map merchant fees	x	x	x
Map taxes by product and location for Canada	x	x	x
CUSTOMER SERVICE & HELP CENTER ACCESS
Complimentary onboarding	x	x	x
Knowledge base access	x	x	x
Video library access	x	x	x

	Silver	Gold	Platinum
BASIC FUNCTIONALITY
Automated Syncing	up to every 30-60 minutes	up to every 30-60 minutes	up to every 30-60 minutes
Number of unique orders annually	12,000	24,000	36,000
One-way sync to QuickBooks	x	x	x
Global sales tax support	x	x	x
Customer matching	x	x	x
Order previewer (review how sales will sync prior to sync)	x	x	x
Sync coupons and gift cards	x	x	x
Sync partial and full refunds	x	x	x
Number of sales channels	unlimited	unlimited	unlimited
CUSTOMIZED FIELD MAPPING TO QUICKBOOKS
Map products and SKUs	x	x	x
Map payment methods	x	x	x
Organize sales by channel or payment method	x	x	x
Advanced customer mapping (by name, company or selling channel)	x	x	x
Map shipping methods and discounts (rules engine prevents duplication of customers and products)	x	x	x
AUTOMATED MATCH DEPOSIT TOOL	x	x	x
Stripe	x	x	x
PayPal	x	x	x
Amazon	x	x	x
Square	x	x	x
Spreadsheet	x	x	x
TWO-WAY SYNC WITH QUICKBOOKS FOR SHIPPING PLATFORMS	x	x	x
Update tracking numbers in QuickBooks	X	X	X
Update shipping cost in QuickBooks	X	X	X
Update ship date in QuickBooks	X	X	X
Mark up shipping with rules	X	X	X
INVENTORY MANAGEMENT
Inventory sync from QuickBooks to your selling channel	x	x	x
Multi warehouse support (dynamically map stock quantities from warehouses from QuickBooks )	x	x	x
Inventory site and bins support (QB Desktop Enterprise only)	x	x	x
Build assemblies and kits in QuickBooks (QB Desktop Enterprise only)	x	x	x
Sync purchase orders from procurement solution (Ordoro and Linnworks)	x	x	x
ADVANCED FUNCTIONALITY
Sync summary sale (once daily sync of orders, fees, shipping, coupons)		x	x
Sync Amazon settlement report (one sales receipt per Amazon payout, includes sales, fees, coupons and refunds)		x	x
Map merchant fees	x	x	x
Map taxes by product and location for Canada	x	x	x
CUSTOMER SERVICE & HELP CENTER ACCESS
Complimentary onboarding	x	x	x
Knowledge base access	x	x	x
Video library access	x	x	x