WooCommerce June 2019 Update Part 2

To support the latest editions of WooCommerce, our integration with WooCommerce was updated On June 28th of 2019. To update fixed issues with auto syncing refunds, supporting partial refunds, custom fields missing, and tax inaccuracies. A handful of our customers use version 2.x of WooCommerce must use our old integration. To see if you use WooCommerce 2.x, login to WordPress. On the left, click WooCommerce > System Status. We highly recommend updating to the latest WooCommerce integration in the future.

New API keys should not be required. If your connection requires them, login to our software. Click update login. Generate new keys and replace them.

There are no files to plugins to install. Our staff needs to point your website to the old plugin. If your website was https://www.example.com, then we will change your connection URL to https://www.example.com/wc-api/v3. If your connection fails and you use an older version, please contact us.

If you use Connex for QuickBooks Desktop, you must download a new pairing file. Login to QuickBooks as admin and open your web connector. Click remove. Login to Connex. Click pair on another machine. Download a new file. Double click it.

If you use Connex for QuickBooks Online, then we will just transfer the URL in your account.

If orders are missing, run a manual sync:

	Silver	Gold	Platinum
BASIC FUNCTIONALITY
Automated Syncing	up to every 15 minutes	up to every 15 minutes	up to every 15 minutes
Number of unique orders annually	12,000	24,000	36,000
One-way sync to QuickBooks	x	x	x
Global sales tax support	x	x	x
Customer matching	x	x	x
Order previewer (review how sales will sync prior to sync)	x	x	x
Sync coupons and gift cards	x	x	x
Sync partial and full refunds	x	x	x
Number of sales channels	unlimited	unlimited	unlimited
CUSTOMIZED FIELD MAPPING TO QUICKBOOKS
Map products and SKUs	x	x	x
Map payment methods	x	x	x
Organize sales by channel or payment method	x	x	x
Advanced customer mapping (by name, company or selling channel)	x	x	x
Map shipping methods and discounts (rules engine prevents duplication of customers and products)	x	x	x
AUTOMATED MATCH DEPOSIT TOOL	x	x	x
Stripe	x	x	x
PayPal	x	x	x
Amazon	x	x	x
Square	x	x	x
Spreadsheet	x	x	x
TWO-WAY SYNC WITH QUICKBOOKS FOR SHIPPING PLATFORMS	x	x	x
Update tracking numbers in QuickBooks	X	X	X
Update shipping cost in QuickBooks	X	X	X
Update ship date in QuickBooks	X	X	X
Mark up shipping with rules	X	X	X
INVENTORY MANAGEMENT
Inventory sync from QuickBooks to your selling channel	x	x	x
ADVANCED FUNCTIONALITY
Sync summary sale (once daily sync of orders, fees, shipping, coupons)		x	x
Sync Amazon settlement report (one sales receipt per Amazon payout, includes sales, fees, coupons and refunds)		x	x
Map merchant fees	x	x	x
Map taxes by product and location for Canada	x	x	x
CUSTOMER SERVICE & HELP CENTER ACCESS
Complimentary onboarding	x	x	x
Knowledge base access	x	x	x
Video library access	x	x	x

	Silver	Gold	Platinum
BASIC FUNCTIONALITY
Automated Syncing	up to every 30-60 minutes	up to every 30-60 minutes	up to every 30-60 minutes
Number of unique orders annually	12,000	24,000	36,000
One-way sync to QuickBooks	x	x	x
Global sales tax support	x	x	x
Customer matching	x	x	x
Order previewer (review how sales will sync prior to sync)	x	x	x
Sync coupons and gift cards	x	x	x
Sync partial and full refunds	x	x	x
Number of sales channels	unlimited	unlimited	unlimited
CUSTOMIZED FIELD MAPPING TO QUICKBOOKS
Map products and SKUs	x	x	x
Map payment methods	x	x	x
Organize sales by channel or payment method	x	x	x
Advanced customer mapping (by name, company or selling channel)	x	x	x
Map shipping methods and discounts (rules engine prevents duplication of customers and products)	x	x	x
AUTOMATED MATCH DEPOSIT TOOL	x	x	x
Stripe	x	x	x
PayPal	x	x	x
Amazon	x	x	x
Square	x	x	x
Spreadsheet	x	x	x
TWO-WAY SYNC WITH QUICKBOOKS FOR SHIPPING PLATFORMS	x	x	x
Update tracking numbers in QuickBooks	X	X	X
Update shipping cost in QuickBooks	X	X	X
Update ship date in QuickBooks	X	X	X
Mark up shipping with rules	X	X	X
INVENTORY MANAGEMENT
Inventory sync from QuickBooks to your selling channel	x	x	x
Multi warehouse support (dynamically map stock quantities from warehouses from QuickBooks )	x	x	x
Inventory site and bins support (QB Desktop Enterprise only)	x	x	x
Build assemblies and kits in QuickBooks (QB Desktop Enterprise only)	x	x	x
Sync purchase orders from procurement solution (Ordoro and Linnworks)	x	x	x
ADVANCED FUNCTIONALITY
Sync summary sale (once daily sync of orders, fees, shipping, coupons)		x	x
Sync Amazon settlement report (one sales receipt per Amazon payout, includes sales, fees, coupons and refunds)		x	x
Map merchant fees	x	x	x
Map taxes by product and location for Canada	x	x	x
CUSTOMER SERVICE & HELP CENTER ACCESS
Complimentary onboarding	x	x	x
Knowledge base access	x	x	x
Video library access	x	x	x